Segitop Ltd. is a company focused on the "Design, installation, and maintenance of security systems, CCTV, intrusion, communications, and access control systems with connection to alarm receiving centers."
The Management, aware of the importance of Quality, Environmental Respect, and Customer Satisfaction in service provision processes, has implemented an Integrated Management System according to the requirements of the UNE-EN-ISO 9001:2015 and UNE-EN-ISO ISO 14001:2015 standards, which will be based on the following principles:
I. We seek the Total Satisfaction of our clients:
✓ Our value proposition is based on the trust our clients place in us.
✓ We adapt to each client's unique needs, offering personalized and efficient solutions.
✓ Our staff is equipped with the most advanced training and technical resources to ensure excellence in all our operations.
✓ We promote a culture of continuous improvement, constantly innovating to offer increasingly efficient and satisfactory solutions to our clients.
✓ We encourage quality management systems with continuous evaluation of the tools supporting our processes.
✓ We create an appropriate working environment with our clients and collaborators.
II. We want a better environment for everyone, which is why:
✓ We will inform about the environmental impacts we consider significant to anyone who requests it.
✓ We ensure compliance with applicable environmental legal requirements in the countries where we operate and the requirements voluntarily assumed by the organization.
✓ We are committed to preventing pollution and promoting recycling, eco-design, and the best available techniques within our reach.
✓ We promote a culture of participation, where our employees propose innovative ideas to improve our processes and reduce our environmental impact.
✓ We encourage sustainable practices to protect the environment, minimizing our ecological footprint in each process.
✓ We establish indicators and reporting systems that allow an objective understanding of the environmental impact in the facilities where we work.
✓ We integrate the environmental management system into the overall management of Segitop Ltd.
✓ Our annual evaluation allows us to closely monitor our environmental performance and take corrective actions to ensure the continuous improvement of our practices.
With the goal of promoting a culture of sustainability throughout the organization, this Policy will be communicated to all employees involved in providing our services. To ensure transparency, it will be disseminated through various channels, such as notice boards, emails, and our website. In this way, we reaffirm our commitment to our stakeholders.
The Management is committed to periodically reviewing this Policy in the System Reviews, in order to adjust the proposed periodic objectives to:• We periodically assess our environment, identifying stakeholders and the risks and opportunities associated with our activity. Based on this assessment, we propose concrete measures to increase customer satisfaction, improve the environment, and ensure everyone's safety.
• Compliance with the requirements applicable to our activities and the activities of our clients and suppliers.
• And the Continuous Improvement of Service Provision Processes and Integrated System Management, providing the necessary resources to achieve the proposed Objectives and Goals.
August 2024
The Management of Segitop Ltd.